Contact us & help centre
Need help? Get in touch with our team or scroll down to explore FAQs and helpful resources.
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Subscriptions
Learn more: Subscriptions -
Shipping policy
Learn more: Shipping policy -
Returns policy
Learn more: Returns policy
Can I break the capsule open if I can't swallow it?
Yes, one of the great advantages of our capsules is that you can break them open and add them to your food and drink, and it doesn’t affect the efficacy of your supplements. The supplements in our range that we don’t advise this for are our pre and probiotics, Gut Works®, Skin Saviour®, HeartPro®, pH Hero®, Women's ProMulti, Men's ProMulti and GastroAid which are better taken on an empty stomach up to 20 minutes before or after a hot meal.
TIP: Open and pour contents into food or drinks.
Order & Delivery
How much is delivery?
All UK subscription orders are sent FREE via Royal Mail. As well as one time orders over £25. We also offer Express Delivery via courier as an option.
Orders under £25 carry a £3.50 delivery charge.
DRV+ supplements are packaged in planet-friendly pouches which arrive through your letterbox.
Have a question about delivery? team@drv.co
When will I receive my order?
Our subscription service ensures you’ll never run out of your essential vitamins and they will arrive through your letterbox each month. You can change, delay, pause or cancel your delivery at any time.
Our orders are sent Royal Mail 48 hour tracked and arrive within 3-5 working days.
In periods where we experience exceptionally high demand, deliveries may take longer.
International deliveries vary according to the country of order and can take 10-21 working days to be delivered.
Have a question? Contact our team team@drv.co
Can I cancel or amend my order?
Our flexible subscription service means you can pause, reschedule or cancel your order at any time before it is processed and shipped. We process subscription orders 4 days before your scheduled delivery date to ensure you never run out.
For first time or one-off orders, once your order is placed, unfortunately it can’t be amended or cancelled. This includes changing your delivery address or payment method, or changing products.
Have a question? Contact our team team@drv.co
Can I return my order?
Yes. We accept returns for any unopened pouches and DRV+ pill tins within 14 days of delivery for a refund.
Read our Returns Policy for more information.
Have a question on returns? Contact our team team@drv.co
Allergy Information
Are DRV+ supplements allergen-free?
Yes, DRV+ supplements are free of allergens including:
- Wheat, Gluten, Milk, Dairy, Lactose, Soya
- Sugar, Starch
- Celery
- Crustacean – such as prawns, crabs and lobsters
- Gluten and cereals containing gluten – including wheat (such as spelt, Khorasan), rye, barley, and oats
- Eggs
- Fish
- Lupin
- Molluscs – such as mussels and oysters
- Mustard
- Tree nuts – including almonds, hazelnuts, walnuts, brazil nuts, cashew, pecans, pistachios, and macadamia nuts
- Nuts and Peanuts
- Sesame seeds
- Soybeans
- Sulphur dioxide and sulphites
- Non-GMO
- And free of any artificial preservatives, flavours, colourings and sweeteners.
Have a question? Contact our team team@drv.co
Are DRV+ supplements gluten-free?
Yes. All DRV+ supplements are Gluten-free.
Are DRV+ supplements non-GMO?
Yes, all DRV+ supplements are non-GMO.
A More Personal Approach to Better Health
Speak with our team to understand your needs and explore personalised recommendations for your health.
Elouise Bauskis
ND, BSc, DN, DBM, mNNA, mAMH, mGNC
Elouise is a highly experienced Naturopath, Nutritional Therapist & Herbalist, who provides expert health advice and support to consumers and practitioners.
Camilla Belderbos
BSc (Hons), DipCNM, mBANT, CNHC
Camilla is a registered Nutritional Therapist and Naturopath who helps customers build confidence and achieve their health goals through guided, healthy lifestyle choices leading to a nourished mind and body.
Sue Potgieter
RN, rANP, rGNC
Sue is a registered nutritionist and naturopath, and as part of our customer services team, she is committed to helping our customers optimise their health.
Explore our hubs
DRV+ was built for people who do their research and ask questions. Because it's important to know exactly what you're putting into your body.
The DRV+ Hubs makes that research easier. Explore the science behind supplements and nutrition, understand ingredients, and separate facts from fads so you can make informed decisions about your health.