Before each order, you'll receive an email at least 3 days before it is due to be packed and dispatched. If you wish to reschedule your order, pause or cancel your subscription, just go into your account and update your order. If you are changing the delivery date or cancelling your subscription, you need to update your subscription at least 24 hours before the dispatch date.
Once your recurring order has been dispatched and you receive an email confirming it has been shipped, it will be too late to change the order. If you forget to amend your order and need to return it, that's no problem, you can just return it to us at the address below with a completed returns form which you can download and print here:
DRV Ltd
Green Snow, 120 Mauretania Road, Nursling, Southampton, SO16 0YS
We'll refund you as soon as we receive your returned items.